Last Updated: October 24, 2024
At lovedianadoll.com, your privacy is important to us. We are dedicated to protecting your personal data and being transparent about how we collect, use, and share it. This policy explains our practices, ensuring that your information is handled responsibly. By using our website, you agree to this privacy policy.
1. Information We Collect
We may collect the following types of data:
- Personal Data: Name, email address, shipping address, and phone number.
- Financial Data: Payment information (processed securely by third-party providers).
- Technical Data: IP address, browser type, device information, and operating system.
- Activity Data: Purchase history, wishlist preferences, and browsing interactions.
Additionally, we may collect feedback and product preferences to improve our product offerings and recommend items tailored to your interests.
2. How We Collect Data
- Through registration, checkout, and contact forms on our website.
- Using cookies and analytics tools to track browsing behavior and improve functionality.
- During email communications about your orders, returns, or inquiries.
3. How We Use Information
We use the collected data to:
- Process and deliver your orders efficiently.
- Provide personalized recommendations and special offers.
- Manage returns, exchanges, and customer service inquiries.
- Send promotional emails with new arrivals or discounts (with your consent).
- Analyze website performance and improve user experience.
- Ensure legal compliance and detect potential fraud or misuse.
4. Sharing Information with Third Parties
We may share your information with:
- Delivery partners to ensure prompt shipping and delivery.
- Payment gateways for secure processing of transactions.
- Marketing services (e.g., Google or Meta) to display relevant ads and offers.
- Review platforms to collect feedback on your purchases.
- Legal authorities, when necessary, to comply with legal obligations.
5. Data Protection Measures
We take the following measures to protect your information:
- SSL encryption to secure your data during transmission.
- Limited access to personal data for authorized personnel only.
- Regular security audits to maintain data integrity and prevent breaches.
- Employee training on privacy practices to ensure your data is handled responsibly.
6. Data Retention
- We retain personal data only as long as necessary to fulfill your orders and provide services.
- You can request deletion or correction of your data at any time.
- Order history and financial records are retained for legal compliance.
7. User Rights
- Access and correction: Contact us to view or correct your personal data.
- Unsubscribe from marketing emails: Use the unsubscribe link in any promotional email.
- Manage cookies: Adjust your browser settings to control or disable cookies.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Email: [email protected]
9. Policy Updates
This policy may be updated to reflect changes in practices or legal requirements. The latest version will always be displayed at the top of this document. If significant changes occur, we will notify you by email or via a notice on the website.
Thank you for choosing lovedianadoll.com!